Privacy Policy
Last updated: January 2025
Information We Collect
Location Data (Optional)
We collect location data only when you grant permission, used exclusively for nearby station discovery. This data is processed in real-time and not stored on our servers.
App Usage Analytics
We collect anonymous usage analytics to improve app performance and user experience. This data is aggregated and cannot identify individual users.
Favorite Routes
Your saved favorite routes are stored locally on your device and never transmitted to our servers.
Information We Don't Collect
- ✗Personal identification information
- ✗Contact details or email addresses
- ✗Payment information
- ✗Browsing history outside the app
- ✗Device identifiers for advertising
How We Use Your Information
- 📍Location Services: Provide nearby transport station recommendations based on your current location
- 📊Analytics: Improve app performance, fix bugs, and enhance user experience
- 🔒Data Sharing: We never sell your data to third parties
Data Storage
Local Storage: Your favorite routes and app preferences are stored locally on your device using secure iOS storage mechanisms. This data remains private and under your control.
Location Data: Location information is processed in real-time to show nearby stations. We do not store or transmit your location data to our servers.
Server Data: We do not maintain servers that store personal user data. All personalization happens on your device.
Third-Party Services
Google Maps API
We use Google Maps for map display and station location features. Google's privacy policy applies to their services.
Queensland Government Transport Data
We access public transport data feeds provided by the Queensland Government. This data is publicly available and subject to their terms of use.
These third-party services have their own privacy policies. We recommend reviewing them to understand how they handle data.
Your Rights
- ✓Location Permissions: You can revoke location access at any time through iOS Settings
- ✓Data Deletion: Delete all app data by uninstalling the app from your device
- ✓Privacy Concerns: Contact us at privacy@cityroo.app with any questions
Australian Privacy Compliance
CityRoo complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. We are committed to protecting your privacy and handling your personal information responsibly.
If you have concerns about how we handle your information, you can contact the Office of the Australian Information Commissioner (OAIC).
Children's Privacy
CityRoo does not knowingly collect personal information from children. The app is designed for general public transport users and does not require age verification or personal information collection.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this privacy policy, please contact us: